💚 Frequently Asked Questions

✨ How do I choose the right size?

We recommend measuring your pup’s neck where their collar naturally sits.

If you’re between sizes, sizing up is always a safe choice for a comfy fit 🐾

You can find our full sizing guide on the Size Guide page.

✨ How do I measure my dog?

Wrap a soft measuring tape around your dog’s neck — it should be snug but not tight, with room for two fingers underneath.

No measuring tape? Use a piece of string and measure it against a ruler ✨

✨ Are your bandanas adjustable?

Yes! Our bandanas feature a stretchy scrunchie back for a comfortable, flexible fit.

They can stretch up to about 1 inch to help get the perfect fit for your pup 💚

✨ Can I personalize my bandana?

Absolutely! You can add your pup’s name to most bandanas for $3.00 💌

Just select the personalization option and choose your preferred font and vinyl colour at checkout.

✨ How long does shipping take?

All items are handmade with care, so processing time is typically a few business days.

Once shipped, delivery times will vary depending on your location, but we aim to get your order to you as quickly as possible ✨

✨ Do you offer free shipping?

Yes! We currently offer free shipping across Canada 🇨🇦

✨ Can I return or exchange my order?

Due to the handmade and often personalized nature of our products, we do not accept returns or exchanges.

If there’s an issue with your order, please reach out — we’re always happy to help 💚

✨ How do I care for my bandana?

We recommend hand washing or gentle cycle with cold water and laying flat to dry.

This helps keep your bandana looking its best for longer 🐾

✨ Do you offer custom orders?

Yes! We love bringing your ideas to life ✨

If you’re looking for something custom, send us a message and we’ll see what we can create together 💚

✨ How can I contact you?

You can reach us anytime through our Get in Touch page or by email at:

wyldathart2022@gmail.com

We typically respond within 24–48 hours 🐾

Still have questions? Don’t hesitate to reach out — we love hearing from you and your pups 🐶💚