Terms of service

Terms of Service

Introduction

Welcome to Wild at Heart 💛
These Terms of Service (“Terms”) govern your use of our website, products, and services.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Services

Eligibility
You must be at least the age of majority in your jurisdiction to use our services.

Account Information
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

Accurate Information
You agree to provide current, complete, and accurate information when placing an order or creating an account.

2. Orders & Payments

Order Acceptance
All orders are subject to acceptance. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, errors in pricing, or product availability issues.

Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise stated. Prices may change without notice.

Payment
By providing payment information, you confirm that you are authorized to use the selected payment method.

3. Shipping & Delivery

Shipping costs, methods, and estimated delivery times are outlined in our Shipping Policy.

Delivery timelines are estimates only and may be affected by factors outside our control, including delays by shipping carriers or customs processing.

4. Returns & Exchanges

Our return and exchange practices are outlined in our Returns & Exchanges Policy.

In summary:

  • Returns and exchanges are accepted on eligible items within stated timeframes
  • Custom or personalized items are final sale unless defective
  • Buyers are responsible for return shipping costs

Nothing in this section limits any rights you may have under applicable consumer protection laws.

5. Intellectual Property

All content on this website — including text, images, branding, and designs — is the property of Wild at Heart and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

6. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection, use, and disclosure of your information as described in that policy.

7. Limitation of Liability

To the fullest extent permitted by law, Wild at Heart shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

We do not guarantee uninterrupted or error-free service.

Nothing in these Terms is intended to exclude or limit any rights you have under applicable consumer protection legislation, including the Consumer Protection Act, 2002 (Ontario).

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes shall be brought before the courts of Ontario, unless otherwise required by applicable law.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page.

Your continued use of our website after updates are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions about these Terms, feel free to reach out:

Wild at Heart
270 Donald Crescent
Belle River, ON N8L 0P2
Canada

📧 wyldeathart2022@gmail.com
📞 226-340-9874

✨ Thanks for supporting handmade — it truly means the world to our small business. 🐾